Peter Miller

Musings on Technology and Programming
in

Dell's IdeaStorm: Feedback You Say?

Kudos to Dell for its IdeaStorm customer feedback site. First, for setting up a nice way for customers to give feedback; second, for actually listening. When Dell asked for feedback, they got a deluge of requests that they sell PCs with Linux installed. So, starting soon, you will be able to buy a Dell with Ubuntu pre-installed. This should also mean a corresponding drop in price for the models affected. These new offerings from Dell could fail to sell, falling victim to the Snakes on A Plane effect of Internet hype, but cheers to Dell for trying. It is certainly a more satisfying feedback system then the common and oh so convincing "Thank you. We'll take your feedback under consideration..."

Comments

No Comments

Leave a Comment

(required) 

(required) 

(optional)

(required)