Adding Call Center Capabilities to Office Communications Server
With Office Communications Server 2007 R2 (OCS) Microsoft has delivered a market leading Unified Communications platform that understandably is generating a great deal of interest (and deployment…). As organizations adopt OCS many are naturally looking for ways they can leverage the investment they have made to address needs within their organization, often times these companies realize that they need capabilities that OCS does not support out of the box…this is where our new market leading Clarity Connect service comes into play.
Clarity Connect is a unique Software + Services offering that redefines how organizations plan and deploy call center and Customer Interaction Management solutions. We are excited about what our service combined with Microsoft products enables for our customers. Watch the video below to learn more about our service.